Tuesday, November 29, 2011

How To Oder

Step 1

           View product Catalogue and Study the Size Chart 


           Step 2


           Contact us via Email, SMS or fill in the Order Form. State the product name/ colour/size  
           quantity that you wish to order. E.g: YASNA/Code-SJB-134/Colour-Light Orange/
           Size-M/Quantity-1


Mobile: +6012 979 0093 (Elena)
Facebook: El-Ruyani Hijabi

           Step 3


          Purchase Advice will be sent to you through E-mail/Sms to advice you on order 
          confirmation  and the total cost. 


           Step 4

          Make FULL payment to either one of these bank accounts:

          ONLINE BANK TRANSFER/CASH DEPOSIT:

           MAYBANK:  164548099353 ( ELENA RUYANI BINTI HAJI OTHMAN)

           CIMB:  1434 0001347 101  ( EL RUYANI HIJABI BOUTIQUE ENTERPRISE)

           BANK ISLAM:  12113020364513  ( ELENA RUYANI BINTI HAJI OTHMAN)
         Please E-mail/SMS the payment slip or transaction reference if payment made through 
         online bank transfer .

  *     For payment made by Cash deposit, please inform the transaction made & amount
         banked-in through SMS

  *   Payment must be made within 2 days after confirming your order. Otherwise, the order will  
       be cancelled automatically


       For international orders: 


       Pay Pal and Western Union mode of payments are accepted. Please note that there will be 
       an additional fee upon paying through pay pal. ( Rates vary depending on country). The      
       additional fee will be added on the total cost of purchase.

       Pay Pal id: elenaro87@gmail.com

       When paying through Western Union, please confirm us the MTCN after money is being    
       sent.

        Step 5
        The item will be delivered to you after payment is confirmed. For local orders, item will be  
        shipped through POS LAJU. As for international orders, item will be shipped through 
        DHL.


   
        Delivery time:
  
        Local Orders- Customers can expect to receive their goods between 5-6 days on all pre-
       order items subject to stock availability.


        International Orders- Customers can expect to receive their goods between 9-12 days on all  
        pre-order items subject to stock availability.


        POSLAJU: Fast & secure delivery.  You will be provided with a tracking number where 
        you  can check online on the current status/location of your goods. Visit:    
        http://202.185.150.100/emstrack/ to track your shipg\ment

        DHL: Fast, Secure & Reliable international courier. You will be provided with a tracking 
        number where you can check online on the current status/location of your goods. Visit:   
        http://www.dhl.com.my/en.html to track your shipment.


     
         Please allow 4 days for order processing

         Delivery charges:

         POS LAJU:
     
         Up to 500 gm : RM 8 (same for Sabah & Sarawak)

         Up to 1 kg: RM 10 (same for Sabah & Sarawak)


        DHL:

        Shipping Rates Vary depending on country.

        Step 6

       Upon receiving your item, kindly check whether you are satisfied with what you have 
       ordered. We are happy to receive some feedbacks and testimonials from our customers.




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